Effective January 1, 2001
Rev. February 5, 2003

7.1 Each Customer must provide the following contact information to SCC: contact name, phone number and postal and e-mail address. In the event that Customer does not choose to select an SCC e-mail address, Customer must provide an alternate e-mail address at which SCC can contact them to deliver legal notifications and Service announcements.

7.2 Each Customer operating a network behind the Service, must designate a contact to be responsible for every host, IP network or sub-network connected to the Internet through the use of the Services; including contact names, phone numbers, and postal and e-mail addresses. This information must be provided to all appropriate Domain Name Registrars prior to the initial network connection of service and must be updated on an on going and timely basis. Contacts must have the authority, access, and tools necessary, to configure, operate and control access to the Customer's systems. For important time-sharing hosts, primary domain name servers and mail relays or gateways, Contacts must be accessible to SCC via telephone 24 hours a day, 7 days a week. Failure to comply with these provisions may impact Service reliability.