Town of Shrewsbury, Massachusetts
Town of Shrewsbury, Massachusetts
   
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Town ISP
Policies & Information -
Business, Commercial and Enterprise Service Policies - Internet Use Policy

2. E-mail
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Illegal Activity


Effective January 1, 2001
Rev. February 5, 2003

2.1 Customer's SCC Service provides the ability to send and receive e-mail. Each SCC Customer must adhere to the SCC e-mail specifications of 10MB per e-mail message.

2.2 E-mail messages may remain on the SCC mail server for 90 days. Customers are encouraged to download e-mail frequently to their hard drives.

2.3 Misuse of e-mail may result in termination of the Service. Customers are to use e-mail in compliance with the SCC terms and avoid the violations listed below:

  • Sending unsolicited bulk or commercial messages ("spam"). This includes, but is not limited to, bulk mailing of commercial advertising, informational announcements, charity requests, petitions for signatures, and political or religious tracts. Such messages may only be sent to those who have explicitly requested it;
  • Collecting responses from unsolicited bulk or commercial e-mail sent from accounts with other providers;
  • Forging, altering or removing electronic mail headers;
  • Copying the same or substantially similar message, or sending very large messages or files to a recipient, with the intent to disrupt a server or account ("mail bombing");
  • Using electronic mail to harass or intimidate others. Harassment, whether through language, frequency of messages, or size of messages, is prohibited. Sending a single unwelcome message (e.g. after a recipient asks to stop receiving e-mail) may be considered harassment;
  • Forwarding or otherwise propagating chain letters, whether or not such messages solicit money or other items of value, and whether or not the recipient wishes to receive such mailings;
  • Collecting replies to messages sent from another Internet service provider if those messages violate these Terms and Conditions of Use or the acceptable use policy of the other service provider;
  • Sending e-mail with an attachment greater than 10 MB.

2.4 If a Customer uses the services of another provider to promote a web site hosted by or through SCC, then these Terms and Conditions of Use shall apply to the methods used to promote such site.

2.5 Each Customer is responsible for all activity on their SCC Service account. If any mailbox or alias associated with a Customer account is involved in a violation of these Terms and Conditions of Use, Customer's SCC Service account, including all associated mailboxes and aliases may be terminated. Termination will result in lost e-mail and Internet access for all users of Customer's SCC Service account. Therefore, it is important that everyone using Customer's SCC Service account understands all terms of these Terms and Conditions of Use and the consequences of violations.


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